Privacy Policy

1. Introduction

DashAPI, Inc. ("Company," "we," "us," or "our") operates the DashAPI website and services. This Privacy Policy explains how we collect, use, disclose, and otherwise process information in connection with our website, products, and services (collectively, the "Service").

We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. Please read this Privacy Policy carefully to understand our privacy practices.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, such as when you:

• Create an account or register for our Service
• Complete contact forms or submit inquiries
• Subscribe to our newsletters or mailing lists
• Participate in surveys, contests, or promotions
• Communicate with us via email, phone, or other channels
• Upload or submit data through our Service

This information may include your name, email address, phone number, company name, job title, mailing address, payment information, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit or interact with our website and Service, we automatically collect certain information through cookies, web beacons, pixels, and similar technologies:

• Log data (IP address, browser type, pages visited, time and date of visits)
• Device information (device type, operating system, device identifiers)
• Clickstream data (actions you take on our Service)
• Location information (general geographic location based on IP address)
• Analytics data (how you interact with our website and features)

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, social media platforms, data providers, and other sources. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and improving the Service
• Creating and maintaining your account
• Processing transactions and sending related information
• Sending marketing and promotional communications (with your consent where required)
• Responding to your inquiries and requests
• Conducting analytics and measuring Service performance
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations and enforcing our agreements
• Personalizing your experience and content
• Conducting research and development

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with vendors and service providers who perform services on our behalf under appropriate confidentiality agreements.
• Analytics Providers: We use third-party analytics services (such as Google Analytics) to analyze website usage patterns.
• Legal Requirements: We may disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights or your safety.
• Business Transfers: If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage information. These may include:

• Essential Cookies: Required for the functioning of the website and your account.
• Performance Cookies: Help us understand how visitors use our website.
• Marketing Cookies: Used to deliver personalized advertising and marketing content.
• Analytics Cookies: Track website usage and performance metrics.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Service.

6. Data Security

We implement appropriate technical, administrative, and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology for data transmission
• Access controls and authentication mechanisms
• Regular security audits and assessments
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate information.
• Right to Erasure: You may request deletion of your personal information, subject to legal requirements.
• Right to Restrict Processing: You may request that we limit how we use your information.
• Right to Data Portability: You have the right to receive your data in a portable format.
• Right to Opt-Out: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. The retention period may vary depending on the context and our legal obligations. When information is no longer needed, we securely delete or anonymize it.

9. GDPR and International Data Transfers

If you are located in the European Union or other jurisdictions with data protection laws, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. By using our Service, you consent to such transfers and processing.

We comply with the General Data Protection Regulation (GDPR) and implement appropriate safeguards, including Standard Contractual Clauses, to ensure your information is adequately protected during international transfers.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information collected from you
• Right to opt-out of the sale or sharing of your personal information
• Right to non-discrimination for exercising your CCPA rights

To submit a request, please contact us at privacy@dashapi.ai. We will verify your identity before processing your request.

11. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services before providing your information.

12. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

13. Marketing Communications

We may send you marketing and promotional communications about our Service, products, and special offers. You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in any email we send
• Adjusting your notification preferences in your account settings
• Contacting us directly at privacy@dashapi.ai

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. Your continued use of the Service following any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us at: